Shipping policy

Order Processing
All orders are processed and prepared for shipment within 1–2 business days after payment is confirmed.

Delivery Times
Standard delivery typically takes 5–15 business days, depending on your region. Puffy Buddy ships worldwide through trusted logistics partners. You will receive a tracking number by email as soon as your order ships.

Shipping Costs
Shipping costs are calculated at checkout based on your order size and destination.

Customs & Import Fees
International orders may be subject to customs duties or import fees imposed by your local government. These charges are the responsibility of the customer and are not included in the order total.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. If you haven't received tracking information within 3 business days of placing your order, please contact us at puffybuddy2026@gmail.com.

Questions
For any shipping questions, contact us at puffybuddy2026@gmail.com.