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We're here to help
Have a question about your order, a product, or just want to say hi? We'd love to hear from you. We're a small, passionate team and we personally read every message.
Location
Montreal, QC, Canada
Puffy Buddy is an independently operated, online-only store — worldwide shipping, no physical storefront.
Response Time
We reply to all messages within 24–48 business hours.
Before you write — check our FAQ
Many common questions about shipping times, returns, and order tracking are answered on our FAQ page. It might save you some time!
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